Important customer information

As a consumer, you may cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail.) Or - if the goods before the deadline - by returning the goods revoked. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing.

The revocation must be sent to:
 

VERTICS
Steffen Hummel
Alte Schmelze 21
65201 Wiesbaden

GERMANY

E-Mail: info@vertics.de
Fax: 0611 - 50 50 241


* Consequences of revocation *

In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg. Example interest). If you can not or partially, or only return them in deteriorated condition give us the performance received and benefits (eg benefits), you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only to the extent the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store.

Transportable items are to be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the returned does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise the return is free for you. Not parcel things do you pick.

Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.



* Exceptions to the withdrawal *

The right does not apply to distance contracts for the delivery of goods that are produced according to customer specifications or clearly tailored to personal needs of the customer.